Refund Policy
At Blooming Valley Flower Farm, we aim to provide high-quality products and excellent customer service. However, if you are not fully satisfied with your purchase, we are here to help.
Refund Eligibility
-
Refund requests must be initiated within 30 days of the original purchase date.
-
To be eligible for a refund, the item must be:
-
Unused and in the same condition that you received it.
-
Returned in the original packaging, along with all included accessories or components.
-
Refund Process
-
Contact Us: To initiate a refund, please contact our Customer Support team at bloomingvalleyflowerfarm@gmail.com with your order details.
-
Approval: Once your refund request is approved, you will receive instructions on how to return the item.
-
Return Shipping:
-
Customers are responsible for the cost of return shipping.
-
We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
-
-
Refund Issuance:
-
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
-
Approved refunds will be processed within 10 days and applied to your original payment method.
-
Non-Refundable Items
Certain items may not be eligible for a refund, including:
-
Gift cards.
-
Items marked as final sale or non-returnable.
Contact Us
If you have any questions about our refund policy, please contact us at:
Thank you for shopping with us. We appreciate your understanding and support!